Browsing All posts tagged under »ken blanchard«

If you really want a booming business, you have to create Raving Fans!

March 5, 2012

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A book that I HIGHLY recommend. Raving Fans! “Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore.” If you really want a booming business, you have to create Raving Fans. This, in a nutshell, is the advice given […]